Effective Date: January 02, 2025
Welcome to encodesolutionsus.pro. By accessing or using our website and remote technical assistance services, you agree to comply with and be bound by the following Terms & Conditions. Please review them carefully before using our services.
1. Acceptance of Terms
By accessing our website or requesting services, you confirm that you are at least 18 years of age and authorized to request services on behalf of a business or professional entity. If you do not agree with these Terms & Conditions, please discontinue use of our website and services.
2. Scope of Services
encodesolutionsus.pro provides remote and guided technical assistance services, including but not limited to:
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Business printer installation and configuration
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Network and Wi-Fi setup and optimization
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Antivirus guidance and basic security configuration
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Business device troubleshooting and IT support
We do not provide services for personal consumer devices, home entertainment systems, or unsupported third-party hardware or software outside our defined service scope.
3. Service Access & Requirements
To receive technical assistance, you agree to:
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Provide accurate and complete information related to your request
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Grant temporary system access when required for remote diagnostics
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Be available during scheduled support sessions
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Use devices and systems compatible with standard business configurations
We reserve the right to decline or discontinue service requests that fall outside our supported scope or violate these terms.
4. User Responsibilities
You acknowledge and agree that you are responsible for:
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Backing up all important data prior to any remote session
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Maintaining a stable internet connection during service delivery
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Communicating respectfully and professionally with our support team
encodesolutionsus.pro is not responsible for issues arising from failure to meet these responsibilities.
5. Limitation of Liability
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We are not liable for data loss, system downtime, or operational disruptions caused by user-side conditions, third-party software, or hardware limitations
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Service outcomes may vary based on system condition, configuration, or external factors
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All services are provided on an “as-is” and “as-available” basis, without warranties or guarantees of specific results
6. Third-Party Tools & Services
We may utilize secure third-party tools for communication, diagnostics, or session management. By using our services, you agree to the use of such tools where applicable. encodesolutionsus.pro is not responsible for outages or failures caused by third-party platforms.
7. Modifications to Services
We reserve the right to modify, suspend, or discontinue any part of our services for maintenance, improvement, or operational reasons. When feasible, advance notice will be provided.
8. Intellectual Property
All website content, branding, logos, visuals, and documentation are the property of encodesolutionsus.pro or its licensors. Unauthorized reproduction, distribution, or use of any content without written permission is prohibited.
9. Privacy & Data Use
Your personal information is collected and processed in accordance with our Privacy Policy. We do not sell, misuse, or exploit personal data for unauthorized purposes.
10. Governing Law
These Terms & Conditions are governed by the applicable laws of the jurisdiction in which encodesolutionsus.pro operates. Any disputes shall be resolved in accordance with local legal standards.
11. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
encodesolutionsus.pro
📧 Email: support@encodesolutionsus.pro
📞 Phone: +1-888-765-2023
🕘 Operating Hours: U.S. Business Hours